Blue Light Card. Individually great, together unstoppable

The Role and the Team

We have an exciting opportunity for an experienced Creative Designer to join the Design team to play a key role in transforming our brand and delivering outstanding creative work that resonates with our audiences. From crafting visually stunning marketing campaigns to refining our design processes, you’ll work collaboratively with a team that’s passionate about making a difference.

This role is perfect for someone who has a solid foundation in graphic design and is eager to level up, take on more responsibility, and contribute to something meaningful.

Our Marketing team is the driving force behind our brand and member engagement, connecting with the Blue Light community in meaningful and impactful ways. We don’t just promote – we inspire, engage, and build lasting relationships and memories.

What You’ll Do

• Create exceptional designs for marketing campaigns, digital content, email, social media, print materials, and other creative assets

• Collaborate on exciting initiatives to refresh and elevate our brand identity across all touchpoints

• Partner with stakeholders across marketing, product, and other departments to deliver high-quality creative solutions

• Bring fresh ideas to the table, help shape our creative direction and refine our processes to ensure we’re delivering our best work

• Assist in organising and maintaining a centralised repository of brand assets, templates, and guidelines to empower the entire business

• Respond to feedback constructively, refining designs to meet business objectives while maintaining creative integrity

• Find appropriate uses for using AI in our Design workflows

What You’ll Bring

• Significant experience of creative design experience (agency or in-house)

• A strong eye for detail, a passion for beautiful design, and a knack for problem-solving through creativity

• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and familiarity with tools like Figma or Sketch are a plus

• Have experience with video/motion work in programs such as After Effects

• A hunger to learn, improve, and take on new challenges while being open to feedback

• Strong collaboration and communication skills, with the ability to present ideas clearly and effectively

• The ability to manage multiple projects and deadlines without compromising quality.

• A desire to help shape and grow a brand that makes an impact

Our Culture

Our mission is simple – make heroes happy. Our members are the real-life heroes who keep us all safe, cared for, and thriving. It’s what gets us up in the morning and pushes us to go further, think bigger, and create something that truly matters. By focusing on their happiness, we create amazing experiences, deliver unrivalled discounts, innovative products, and world-class service.

We don’t just follow the usual path - we look for smarter, bolder ways to deliver real impact. We take ownership, move fast, and work shoulder to shoulder to build something special.

We’re committed to building a diverse and inclusive team where everyone feels they belong. Different perspectives and experiences help us grow, innovate, and better reflect the communities we serve.

We promote hybrid working, and value in-person collaboration so encourage time in our offices, where you can make the most of our fully stocked snack drawers – either the HQ in Leicestershire, or London, Holborn office. The frequency and office location will vary depending on the role and team. We aim to be flexible, but we aren’t able to offer fully remote working.

What We Offer

• Hybrid working and flexible hours

• Free parking and EV charging onsite at HQ

• 25 days annual leave plus an additional day off for your birthday, and a buy and sell holiday scheme of up to 5 days

• A company bonus scheme

• Your own Blue Light Card and exclusive access to thousands of discounts

• Generous funded BUPA medical insurance covering pre-existing conditions

• Group auto-enrolment pension plan

• Enhanced parental leave and absence leave

• Healthcare cashback plan

• Employee assistance programme (including mental health support) and mental health first aiders

• Great social events e.g., festive party, summer party, team socials, sports matches

• Regular company-wide recognition events e.g. monthly Light’s Up and annual Shine awards

• Relaxed dress code and modern office space (games area, chill-out areas, book club, free drinks/snacks)

• Onsite gym at HQ (including access to free HIIT & stretch classes)

• Strong learning and development culture and personal growth fund

#LI-Hybrid