Blue Light Card. Individually great, together unstoppable

The Role and the Team

The Partnerships team at Blue Light Card builds and grows long-term relationships with our retail partners, from onboarding through to optimisation.

We’re looking for a Senior Partner Manager to lead a team across core categories including electricals, home & garden, subscriptions and gifting. In this role, you’ll shape the direction of the categories, supporting the team to grow partner relationships and deliver strong commercial outcomes while using data, insight and market awareness to guide your strategy and identify new opportunities for our members. You’ll also collaborate with senior stakeholders across the business to ensure our partnerships approach continues to evolve.

This role will play an important part in shaping the future of our partnerships strategy and growing some of our most important retail categories.

What You’ll Do

• Lead and develop a team of Partner and Key Partner Managers, providing coaching, guidance and support to help them grow their partner portfolios and deliver strong commercial outcomes

• Shape and evolve the category strategy for electricals, home & garden, subscriptions and gifting, identifying opportunities to strengthen the partner proposition and drive long-term growth

• Work closely with the Head of Partnerships and Commercial Director to develop and execute an omni-channel strategy, expanding the current online offering to include in-store opportunities and integrated retailer activations

• Support the team in developing strategic plans for key partners, including delivering retail media strategies, bringing new initiatives to market, and using performance reporting and data analysis to optimise results and unlock new commercial opportunities.

• Own senior-level commercial discussions and negotiations with partners where appropriate, ensuring mutually beneficial and member-first outcomes

• Identify and secure new partner opportunities that strengthen the category offering and enhance the value available to members

• Use data, consumer insight and performance metrics to guide decision-making, identify growth opportunities and optimise partner performance across the category

• Collaborate closely with stakeholders across Commercial, Marketing, CRM, Product and Finance to deliver joined-up partner strategies and high-impact campaigns

• Oversee forecasting, performance reporting and sales pipeline visibility across the category, ensuring targets for revenue, acquisition and conversion are achieved

What You’ll Bring

• Strong experience in partnership or account management within a retail, marketplace, ecommerce, affiliate or tech environment

• Experience managing and mentoring team members, with the ability to support development and build a high-performing, collaborative team culture

• Strong commercial judgement, with confidence leading negotiations and shaping mutually beneficial partnership agreements

• A strategic and progressive mindset, comfortable challenging the status quo and identifying new ways to strengthen partner performance and category growth

• High data literacy, comfortable using insights and performance metrics to guide strategy, influence direction and uncover new opportunities

• A strong understanding of digital marketing, advertising or retail media environments, and how these can support partner growth and commercial outcomes

• Excellent relationship-building skills, with the ability to engage and influence senior internal and external stakeholders

Our Culture

Our mission is simple – make heroes happy. Our members are the real-life heroes who keep us all safe, cared for, and thriving. It’s what gets us up in the morning and pushes us to go further, think bigger, and create something that truly matters. By focusing on their happiness, we create amazing experiences, deliver unrivalled discounts, innovative products, and world-class service.

We don’t just follow the usual path - we look for smarter, bolder ways to deliver real impact. We take ownership, move fast, and work shoulder to shoulder to build something special.

We’re committed to building a diverse and inclusive team where everyone feels they belong. Different perspectives and experiences help us grow, innovate, and better reflect the communities we serve.

We promote hybrid working, and value in-person collaboration so encourage time in our offices, where you can make the most of our fully stocked snack drawers – either the HQ in Leicestershire, or London, Holborn office. The frequency and office location will vary depending on the role and team. We aim to be flexible, but we aren’t able to offer fully remote working.

What We Offer

• Hybrid working and flexible hours

• EV charging and free parking onsite at HQ

• 25 days annual leave plus an additional day off for your birthday, and a buy and sell holiday scheme of up to 5 days

• A company bonus scheme

• Your own Blue Light Card and exclusive access to thousands of discounts

• Generous funded BUPA medical insurance covering pre-existing conditions

• Auto-enrolment pension scheme via salary sacrifice, with employer NI savings reinvested into pensions

• Enhanced parental leave and absence leave

• Healthcare cashback plan

• Employee assistance programme (including mental health support) and mental health first aiders

• Great social events e.g., festive party, summer party, team socials, sports matches

• Regular company-wide recognition events e.g. monthly Light’s Up and annual Shine awards

• Relaxed dress code and modern office space (games area, chill-out areas, book club, free drinks/snacks)

• Onsite gym at HQ (including access to free HIIT & stretch classes)

• Strong learning and development culture and personal growth fund

#LI-Hybrid