Blue Light Card. Individually great, together unstoppable

The Role and the Team

We have an exciting opportunity for an experienced Executive Assistant to join our fast-paced Executive team due to growth. You’ll be at the heart of the action, supporting our C-suite to help them stay organised, focused, and one step ahead. You’ll manage schedules, meetings, and key priorities, to enable us to drive our mission of making heroes happy.

What You’ll Do

• Keeping our C-suite organised with seamless diary management, meeting coordination across multiple time zones, and inbox management
• Owning travel planning from start to finish – from train tickets to international flights and accommodation
• Preparing meetings that run like clockwork, including preparing agendas and documents to room setup and refreshments
• Taking clear, actionable minutes and ensuring follow-ups don’t fall through the cracks
• Supporting key projects and events, from team offsites to all-company gatherings
• Managing expenses and submitting reports to keep everything running smoothly behind the scenes
• Acting as a go-to support for the wider leadership team, handling a variety of admin tasks with efficiency and discretion
• Jumping in on ad-hoc projects and requests – no two days are the same!

What You’ll Bring

• Significant experience as an Executive Assistant, supporting C-suite or Senior Leadership Teams, with a clear understanding of what great EA support looks like
• A confident communicator who can build strong relationships across all levels, manage external partners, and represent the exec team with professionalism
• Exceptionally organised, detail-oriented and proactive – able to juggle priorities, work at pace, meet tight deadlines, and stay one step ahead
• Tech-savvy and always looking for smarter ways to work; confident using Microsoft Office, with experience of tools like project management platforms or AI assistants a bonus
• Creative and resourceful – whether you're pulling together a board pack, arranging a team offsite or managing hospitality, you bring polish and flair
• A trusted pair of hands who always exercises discretion, keeps things confidential, and lives our values in everything you do
• Flexibility to travel to either our Leicester or London offices as needed (likely monthly)
• Experience of working in a similar industry or high growth companies would be beneficial

Our Culture

Our mission is simple – make heroes happy. Our members are the real-life heroes who keep us all safe, cared for, and thriving. It’s what gets us up in the morning and pushes us to go further, think bigger, and create something that truly matters. By focusing on their happiness, we create amazing experiences, deliver unrivalled discounts, innovative products, and world-class service.

We don’t just follow the usual path - we look for smarter, bolder ways to deliver real impact. We take ownership, move fast, and work shoulder to shoulder to build something special.

We’re committed to building a diverse and inclusive team where everyone feels they belong. Different perspectives and experiences help us grow, innovate, and better reflect the communities we serve.

We promote hybrid working, and value in-person collaboration so encourage time in our offices, where you can make the most of our fully stocked snack drawers – either the HQ in Leicestershire, or London, Holborn office. The frequency and office location will vary depending on the role and team, we aim to be flexible, but we aren’t able to offer fully remote working.

What We Offer

• Hybrid working and flexible hours
• 35 hour working week
• Free parking and EV charging onsite at HQ
• 25 days annual leave plus an additional day off for your birthday, and a buy and sell holiday scheme of up to 5 days
• A company bonus scheme
• Your own Blue Light Card and exclusive access to thousands of discounts
• Generous funded BUPA medical insurance covering pre-existing conditions
• Group auto-enrolment pension plan
• Enhanced parental leave and absence leave
• Healthcare cashback plan
• Employee assistance programme (including mental health support) and mental health first aiders
• Great social events e.g., festive party, summer party, team socials, sports matches
• Regular company-wide recognition events e.g. Monthly Light’s Up and The Shine awards
• Relaxed dress code and modern office space (games area, chill-out areas, book club, free drinks/snacks)
• Onsite gym at HQ (including access to free HIIT & stretch classes)
• Strong learning and development culture

#LI-Hybrid