Blue Light Card. Individually great, together unstoppable

The Role and the Team

We’re seeking a strategic and hands-on Procurement and Contracts Manager to professionalise and manage the full vendor lifecycle across Blue Light Card. You’ll be responsible for establishing consistent procurement standards, centralising contract oversight, and plugging current process gaps around due diligence, commercial negotiation, renewals, and contract termination. You’ll influence senior stakeholders to ensure the procurement process is run effectively and take ownership of inventory management, ensuring efficient control of virtual stock levels and implementing automation solutions to drive scalability and efficiency.

This is a real opportunity to make your mark, you’ll bring rigour to a growing organisation, work with every part of the business, and see the impact of what you do quickly.

What You’ll Do

• Implement a standardised vendor due diligence process (financial stability, market benchmarking, scope fit, risk checks) to ensure consistent and rigorous assessments

• Lead commercial negotiations to optimise costs, align with business needs, and upskill business owners in negotiation where needed

• Own the cross-functional contract sign-off process, ensuring stakeholders are consulted and approvals are secured in a timely, structured manner

• Oversee vendor onboarding in contract management tools (e.g. Volody), coordinating with Finance on legitimacy checks and Business Central setup

• Establish a proactive renewals process, including supplier performance reviews (SLAs, service credits, compliance) and advance renegotiation for best terms

• Design and manage the offboarding process (notice issuance, permissions/access removal, account deletions, certifications collection)

• Manage virtual stock levels including stock reporting, forecasting and purchasing, optimising the purchase and management flow to ensure availability aligns with operational needs and is achieved at optimal terms

• Identify and implement automation solutions to improve efficiency, accuracy, and scalability in inventory processes

• Partner with Legal on contract drafting and specialist risk review, ensuring commercial focus remains centralised in procurement

• Support business owners with training and guidance on procurement best practices, contract compliance, and policy adherence

What You’ll Bring

• Significant experience in procurement, vendor management or supplier management with proven success in lifecycle management

• Contract management experience with strong commercial negotiation skills and the ability to drive cost savings and optimise payment terms

• Demonstrated experience building and improving procurement or contract lifecycle processes

• Excellent project management and stakeholder engagement skills

• Proficiency with contract management tools, ERP/finance systems, and supplier management platforms

• Experience with inventory management, automation solutions or contract law would also be beneficial

Our Culture

Our mission is simple – make heroes happy. Our members are the real-life heroes who keep us all safe, cared for, and thriving. It’s what gets us up in the morning and pushes us to go further, think bigger, and create something that truly matters. By focusing on their happiness, we create amazing experiences, deliver unrivalled discounts, innovative products, and world-class service.

We don’t just follow the usual path - we look for smarter, bolder ways to deliver real impact. We take ownership, move fast, and work shoulder to shoulder to build something special.

We’re committed to building a diverse and inclusive team where everyone feels they belong. Different perspectives and experiences help us grow, innovate, and better reflect the communities we serve.

We promote hybrid working, and value in-person collaboration so encourage time in our offices, where you can make the most of our fully stocked snack drawers – either the HQ in Leicestershire, or London, Holborn office. The frequency and office location will vary depending on the role and team. We aim to be flexible, but we aren’t able to offer fully remote working. 

What We Offer

• Hybrid working and flexible hours

• Free parking and EV charging onsite at HQ

• 25 days annual leave plus an additional day off for your birthday, and a buy and sell holiday scheme of up to 5 days

• A company bonus scheme

• Your own Blue Light Card and exclusive access to thousands of discounts

• Generous funded BUPA medical insurance covering pre-existing conditions

• Group auto-enrolment pension plan

• Enhanced parental leave and absence leave

• Healthcare cashback plan

• Employee assistance programme (including mental health support) and mental health first aiders

• Great social events e.g., festive party, summer party, team socials, sports matches

• Regular company-wide recognition events e.g. monthly Light’s Up and annual Shine awards

• Relaxed dress code and modern office space (games area, chill-out areas, book club, free drinks/snacks)

• Onsite gym at HQ (including access to free HIIT & stretch classes)

• Strong learning and development culture and personal growth fund

#LI-Hybrid